Frequently Asked Questions
Everything you need to know about Beacon Adhesives products, shipping, and service.
How long does it take for my order to ship?
Orders are typically processed within 1-2 business days. Once shipped, standard delivery usually takes 3-5 business days depending on your location.
What is your return policy for adhesive products?
We accept returns on unopened and unused products within 30 days of purchase. Due to the nature of chemical adhesives, we cannot accept returns on items that have been opened or partially used.
Do you offer international shipping?
Currently, we ship to the United States and Canada. Please note that certain solvent-based adhesives may have shipping restrictions due to international hazardous material regulations.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.
How should I store my adhesives to ensure a long shelf life?
For optimal performance, store your adhesives in a cool, dry place away from direct sunlight. Ensure the cap is tightly sealed after every use to prevent the formula from drying out.
Are Beacon Adhesives products safe for children's crafts?
Many of our products are non-toxic and acid-free; however, some industrial-strength formulas contain solvents. Please check the specific product label for safety warnings and age recommendations before use.